Privacy Policy
Basis by CreatorOS
Last Updated: January 2025
Overview
Basis ("we," "our," or "the Service") helps content creators manage brand deals, deliverables, and invoices. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
Information We Collect
Information You Provide
Creator Profile Information
- Social media handles and profile URLs
- Platform (YouTube, TikTok, Instagram, X/Twitter, Podcast, Substack)
- Follower/subscriber counts
- Average views or engagement metrics
- Content niche or category
Brand Deal Information
- Brand names you're evaluating
- Offer amounts and deal terms
- Deliverables discussed
- Your negotiation outcomes (if shared)
Contact Information (Optional)
- Email address (only if you opt-in to receive rate cards, deal tracking, or scam alerts)
Information We Collect Automatically
Rate Calculations
When you request a rate calculation, we log the calculation details to improve our rate recommendations. This includes platform, follower count, niche, and calculated rates. This data is collected automatically and does not include personally identifiable information unless you provide your handle.
Scam Reports
When we identify a potential scam, we log the brand name and red flags detected to help protect other creators.
How We Use Your Information
We use the information we collect to:
- Provide Rate Calculations — Calculate personalized sponsorship rates based on your audience size, engagement, and niche.
- Evaluate Brand Deals — Assess whether offers are fair, identify red flags, and provide negotiation recommendations.
- Improve Our Service — Analyze anonymized calculation data to refine our rate formulas and keep our benchmarks current.
- Protect Creators — Track and share information about potential scams to warn the creator community.
- Send Communications (with your consent) — If you opt-in, we may send you:
- Your personalized rate card
- Deal tracking updates
- Scam alerts relevant to your platform/niche
- Occasional tips and resources for creators
Data Storage and Security
- Your data is stored securely using industry-standard encryption and security practices.
- We do not sell your personal information to third parties.
- We do not share your individual data with brands or other creators without your explicit consent.
- Aggregated, anonymized data may be used to publish industry benchmarks or trends.
Your Choices and Rights
Email Communications
- You can opt-in to receive emails when using the Service.
- You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.
Data Access and Deletion
- You may request a copy of your data by contacting us.
- You may request deletion of your data by contacting us.
- We will respond to data requests within 30 days.
Opting Out of Data Collection
- Rate calculations are logged automatically to improve the Service.
- If you do not wish to have your calculations logged, please do not use the Service.
- Contact information is only collected with your explicit opt-in consent.
Third-Party Services
Our Service uses the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| OpenAI (ChatGPT) | Powers the conversational interface | openai.com/privacy |
| Supabase | Data storage and authentication | supabase.com/privacy |
We do not control how these third parties handle your data. We encourage you to review their privacy policies.
Data Retention
- Calculation logs: Retained indefinitely for service improvement (anonymized)
- Contact information: Retained until you unsubscribe or request deletion
- Deal tracking data: Retained for 2 years or until you request deletion
- Scam reports: Retained indefinitely to protect the creator community
Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Sending an email to users who have opted in to communications (for significant changes)
Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: hello@getbasis.co
Summary of Key Points
| What We Collect | Why | Your Control |
|---|---|---|
| Social stats (followers, views) | Calculate your rates | Required to use service |
| Brand deal details | Evaluate offers, detect scams | Required for deal evaluation |
| Email address | Send rate cards, alerts | Opt-in only |
| Calculation history | Improve rate accuracy | Automatic (anonymized) |
| Scam reports | Protect creator community | Automatic for detected scams |
This privacy policy is provided for informational purposes. For legal compliance in your jurisdiction, we recommend having an attorney review this document.